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Company Profile

 Established in 2021, Wuhan Ruichi Technology Co., Ltd. (referred to as “Whrchem”), is a high-tech enterprise specializing in chemical research, production, processing and export. We specialize in providing a diverse range of products, including organic intermediates, pharmaceutical intermediates, active pharmaceutical ingredients (APIs), hormone products, and cosmetic raw materials.

We adhere to the principle of customer first and quality first, and always provide customers with high-quality, low-cost products. As a result, we have become a reliable partner in the chemical industry and enjoy a high reputation in the world market. Our products are widely exported to Russia, European countries, Australia, New Zealand, etc. and provide customs clearance services. We warmly welcome your inquiries and test our quality and channels.

Certificates

Transport and delivery

Shipping

 Shipping from our China factory, usually using the following shipping methods:

1. Express: EMS, Fedex, UPS, DHL, Purolator, Hermes, Estafeta, J&T Express(MX), etc.

2. Special line: DPD, GLS, CANADA POST, HK POST, Royal Mail, etc.

We will choose the most suitable shipping method according to different destination countries or your requirements.

Delivery Time

1. Ordinary express: about 3-5 working days after receiving the payment, send by express, such as FedEx, DHL, TNT, UPS, etc.

2. Special line: about 7-15 work days after receiving the payment.

(Public holidays not included)

FAQ

How Can I Place An Order?

Due to frequent fluctuations in the market price of chemical raw materials, it is recommended that you consult our customer service staff before placing an order.

1. Please tell us what product you need and the quantity of the corresponding product. Let us know your requirements or application.

2. We will offer you the best product price and shipping cost immediately. We can offer discounts for large orders.

3. If you think the price is suitable, please choose any payment method supported by our company to pay.

4. We will pack and send your package within 24 hours after receiving your payment.

5. The tracking number and package picture will be provided within 2 working days after the package is dispatched.

Hope you have a pleasant shopping experience. If you have any questions after receiving the goods, please feel free to contact us, we provide high-quality after-sales service.

Is There A Discount On Bulk Orders?

If your order amount is large, your sales can apply for a larger discount from the company. In addition, we will also hold different types of seasonal sales and promotions, please keep an eye on our website for details of the activities.

What Shipping Methods Can You Provide?

We usually choose EMS, Airmail, Surface Mail and Economy Air (SAL), FEDEX, UPS, DHL and Special Line Mail to send. We will choose the most suitable shipping method according to different destination countries. More details please reffer to SHIPPING & PACKING.

How About The Delivery Lead Time?

1. Ordinary express: about 3-5 working days after receiving the payment, send by express, such as FedEx, DHL, TNT, UPS, etc.

2. Dedicated line: about 7-15 working days after receiving the payment

How To Ensure Product Quality?

As a company specializing in the sale of chemical raw materials, my primary goal is to ensure that products meet the highest standards of quality, safety and compliance. Here’s how I ensure product quality:

1. Establish quality control procedures: Develop comprehensive quality control procedures and guidelines covering all aspects of the product lifecycle, from sourcing and manufacturing to storage and distribution. These procedures should be based on relevant industry standards and regulations.

2. Supplier qualification and evaluation: Implement a rigorous supplier qualification and evaluation process. Ensure that all suppliers and manufacturers meet specific quality standards and possess the necessary certifications and approvals.

3. Sample testing: conduct comprehensive testing on samples of each batch of chemical raw materials. Samples are analyzed for purity, composition, and any potential contaminants. Get accurate results with modern laboratory equipment and testing methods.

4. Documentation and Traceability: Keep detailed records of all quality control tests and inspections. Build a strong traceability system to track the origin, manufacturing details and distribution history of each product.

5. Staff training: regular training for all personnel involved in quality control. This includes laboratory technicians, inspectors and other relevant staff to improve their expertise and understanding of quality standards.

6. Internal Audits: Periodic internal audits of the quality control process are conducted to identify areas for improvement and to ensure adherence to established procedures.

7. Handling customer complaints: Solve customer complaints in a timely and thorough manner. Investigate the root cause of the complaint and take appropriate corrective and preventive actions to prevent future recurrence.

What Payment Method Do You Accept?

We support payment from all kinds of cryptocurrency,Western Union, Bitcoin, E-transfer, Bank transfer, Money gram, or Alipay

Can I Get Some Samples?

If you need sample service, please contact our customer service staff, we will evaluate according to the price of the product and the number of samples you need.

1. The sample quantity we can accept: the product with normal value is usually 1KG, and the product with high value is usually 100G or less.

2. For products with normal or low value, we can usually provide free samples, but you need to pay extra for shipping.

3. For products with high value, the cost of samples and freight are usually priced according to the value of the product.