Q1 What’s your MOQ?
A:Usually 1 kg,It’s depend on different products. We accept sample order. Also for some products we can provide you with free sample.
Q2 How to control and quality assurance?
a.High grade clean workshop.
b. Inspection center equipped with instruments of HPLC, GC etc, R&D and QC for testing of each batch.
c. Cooperated with third-party test agency for testing heavy metals, pesticide residues, allergen etc.
Q3 what kind of payment do you support?
T/T, Trade Assurance, Paypal, Western Union,Alipay, Credit Card, L/C etc.
Q4 What's your shipping methods and delivery time?
a.Shipping Methods: DHL/Fedex/Air Shipping/Sea Shipping
b.Shipping Time: 3-5 days by air or 7-14 days by sea
Q5 How to qaurantee the after-sale?
a.We provide 24-hour customer service. If you encounter any product quality problems or transportation problems, please feel free to contact us
b.lf any problem happens after sale, either quality or quantity, we will try to solve it instantly.and we even have recall system if necessary.