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**How do I mix peptide powder?**
Use bac water or AA water. Mix 1mL water with 1mg powder. Stir gently. Do not shake hard.
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**How long does unopened peptide last?**
24 months at room temp. 36 months if kept at 2-8°C.
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**How long does mixed peptide last?**
Use within 7 days. Keep at 2-8°C. Do not freeze and thaw repeatedly.
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**How do you ship peptide products?**
We use DHL, FedEx, or UPS. Door-to-door worldwide.
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**What is the minimum order?**
No MOQ for regular items. 200-500 pcs for special specs. Negotiable if you order 200+.
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**How pure is your peptide?**
≥99.8% purity. Tested by HPLC and GC-MS. Meets USP/EP standards.
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**Do you provide COA?**
Yes. If the quantity exceeds 200 boxes, we will provide the COA for that batch of goods.
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**What if I get bad quality product?**
Full refund or free replacement. We reply within 24 hours.
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**How long does delivery take?**
10-15 days worldwide.In some areas, the package will arrive within 10 days. Free shipping for orders over $1000.
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**What if my package is damaged or lost?**
We reship for free. Send us proof. We fix it within 48 hours.
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**Do bulk buyers get special service?**
Yes. You get a dedicated rep. Priority shipping. Free samples for your next order.
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**What certs does your factory have?**
GMP certified. ISO9001 and ISO22000. Meets FDA and CEP standards.
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**Can you make custom peptides?**
Yes. Custom purity, size, and packaging. Takes 15-20 days.
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**How do I track my batch?**
Batch number is on the label. Check it on our website. Every batch is tested by a third-party lab.
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**Do you give discounts for big orders?**
Yes. Contact us on WhatsApp for custom pricing.
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**What if you send the wrong item?**
We reship correct item immediately. No cost to you. Fixed within 24 hours.
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**Do I need to refrigerate dry peptide?**
Room temp is fine. For long term, use 2-8°C. Keep away from sun and heat.
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**Can I get free samples?**
Yes. 1-2 vials free. You pay shipping only.
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**What payment methods do you accept?**
Crypto (no fee), bank transfer, Western Union, PayPal (fees apply). 50% deposit for custom orders（more than 200boxes）.
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**What if my peptide won't dissolve?**
Add a little DMSO first. Then add water. Shake slowly for 1-2 minutes.
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**How do I get bulk pricing info?**
Message us on WhatsApp. Talk to our sales team.whatsapp:+86-17303315735
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**Which payment has no fees?**
Crypto. Zero fees for all orders.
China
